Terms of Service
These Terms govern your use of (the "Service"), provided by ("we", "us"). By creating an account or using the Service you ("Customer", "you") agree to these Terms, our Privacy Policy and our Data Processing Agreement, which forms part of these Terms. If you accept on behalf of a company, you confirm you are authorised to bind it.
1. The Service
The Service lets employers record attendance (clock-in, breaks, clock-out), active and idle time, and the names of applications and website domains used on work computers while an employee is clocked in, and view this in an online dashboard. The Service does not capture screenshots, screen recordings, keystrokes, passwords, message contents, webcam or microphone input, or full web addresses.
2. Accounts
- You must give accurate information and keep your password confidential. You are responsible for all activity under your account.
- The Service is for businesses only. You must be at least 18 years old to create an account.
- Tell us immediately at if you believe your account has been accessed without permission.
3. Free trial, plans and fees
- New accounts get a free trial of days with a limited number of employee seats. No payment is needed for the trial.
- Paid plans are charged per active employee (seat) per month, or per year where offered, at the prices shown on our website or in your quote. Prices exclude GST and other applicable taxes, which are added to your invoice.
- Fees are payable in advance. If payment is more than 7 days overdue we may suspend the account until it is paid. Your data is kept during suspension, subject to section 9.
- We may change prices with at least 30 days' notice. Changes apply from your next billing period.
- Refunds and cancellations are covered by our Refund & Cancellation Policy.
4. Your responsibilities as an employer (lawful and transparent use)
You are the data fiduciary (controller) for your employees' data and are solely responsible for using the Service lawfully. In particular you agree that you will:
- Install and use the tracker only on computers owned or provided by your organisation, or on a personal device only with the employee's separate, explicit written agreement.
- Track employees only during working time, for legitimate employment purposes such as attendance, payroll, security and productivity management.
- Inform every employee in writing before tracking begins about what is recorded, why, who can see it and how long it is kept. You can use our Employee Monitoring Notice template. Keep a record of each employee's acknowledgement.
- Not use the Service to monitor anyone under 18, or anyone who is not your employee, contractor or authorised worker.
- Not attempt to hide, disguise or remove the tracker's on-screen status or consent screen, or use the Service covertly.
- Not use the data to discriminate unlawfully, harass, or take decisions that violate employment, labour, privacy or other applicable laws.
- Handle requests from your employees about their data (access, correction, erasure, grievances). We will help you as described in the DPA.
- Comply with all laws that apply to you, including the Digital Personal Data Protection Act, 2023 and its Rules, the Information Technology Act, 2000, and the laws of any other country where your employees work.
5. Acceptable use
You must not: reverse-engineer, resell or sublicense the Service without our written agreement; probe, attack or overload our systems; upload malware; use the Service to infringe anyone's rights; or use the API to extract data in a way that harms the Service or other customers.
6. Your data
You own the data you and your employees put into the Service ("Customer Data"). You give us a limited right to host and process Customer Data only to provide, secure and support the Service, as set out in the DPA. We do not sell Customer Data or use it for advertising. We may use aggregated, anonymised statistics that cannot identify you or any person to operate and improve the Service.
7. Availability and support
We aim to keep the Service available at all times but do not guarantee uninterrupted or error-free operation. Planned maintenance will be kept short where possible. Support is provided by email on business days.
8. Suspension
We may suspend access immediately if: fees are overdue as described above; we reasonably believe the Service is being used unlawfully or covertly, or in breach of section 4 or 5; or suspension is needed to protect the Service, other customers or individuals. Where practical we will tell you first and give you a chance to fix the issue.
9. Cancellation and deletion
- You can cancel at any time. You can delete your company account and all its data yourself from Settings → Delete company account. This is immediate and permanent.
- If your account is cancelled or suspended for non-payment for more than 60 days, we may permanently delete Customer Data. Before deletion you may ask us for an export (CSV) of your reports.
- Activity data is automatically deleted after days (see the Privacy Policy).
10. Disclaimers
The Service provides information to help you manage your team. Productivity classifications are based on rules you configure and on technical signals (such as keyboard or mouse input). They may not reflect the full picture of an employee's work. You should not base disciplinary or employment decisions solely on data from the Service. Except as expressly stated, the Service is provided "as is" without warranties of any kind, to the extent permitted by law.
11. Limitation of liability
To the extent permitted by law, neither party is liable for indirect, incidental, special or consequential losses, or for loss of profits, revenue or goodwill. Our total liability arising out of or relating to these Terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law.
12. Indemnity
You will defend and indemnify us against claims, penalties and costs arising from your use of the Service in breach of section 4 or 5 or of applicable law, including any claim by your employees or by a regulator about monitoring carried out by you.
13. Changes to these Terms
We may update these Terms. We will give at least 15 days' notice of material changes by email or in the dashboard. Continued use after the effective date means you accept the new Terms.
14. Governing law
These Terms are governed by the laws of India. The courts at have exclusive jurisdiction, subject to any mandatory rights you have under law.
15. Contact
, . Email: .
Privacy Policy
This policy explains how ("we") handles personal data in , including the website, the dashboard and the Windows tracker app. It is written for both our customers (employers) and their employees.
1. Who is responsible for what
| Data | Who decides how it is used | Our role |
|---|---|---|
| Account data of customers (admin name, email, company name, billing details) | Us | Data fiduciary (controller) |
| Employee data recorded by the tracker | The employer (our customer) | Data processor, acting only on the employer's instructions under our DPA |
If you are an employee, your employer decides whether to use and what counts as productive. Please contact your employer (HR or manager) first about your data. You can also contact our Grievance Officer (section 10).
2. What we collect
From customers (employers)
- Name, work email, company name and password (stored only as a salted scrypt hash)
- Billing and invoice details, when you buy a plan. Payments are handled by our payment partner. We do not store card or bank details.
- Settings you choose, such as productivity rules and idle time limit
From employees, only while they are clocked in
- Name, department and optional work email, entered by the employer
- Device name and the date and time the employee agreed to tracking
- Clock-in, break and clock-out times
- Name of the application in use (for example "Excel") and, if the employer enables it, the window title (for example a document name)
- Website domain only (for example "youtube.com"), never the full address, search terms or page content
- Whether the computer was active or idle, based only on whether the keyboard or mouse was used, and whether the screen was locked
What we never collect
Screenshots, screen recordings, keystrokes or typed text, passwords, message or email contents, files, clipboard, webcam, microphone, location, or anything while the employee is clocked out or on a break.
Technical data
Our servers keep standard logs (IP address, time, request) for security and troubleshooting. The dashboard uses one essential session cookie to keep you logged in. We do not use advertising or tracking cookies.
3. Why we use it
- To provide the Service: dashboards, reports, attendance and productivity summaries for the employer
- To secure the Service, prevent misuse and fix problems
- To manage customer accounts, billing and support
- To meet legal obligations
Employee data is processed on the basis of the employee's consent, given in the tracker before any tracking starts, and the employer's legitimate use for employment purposes as permitted by law. Employees can withdraw consent by speaking to their employer. The employer can then disable tracking for them.
4. Who can see it
- The employer's administrators see their own employees' data only. Each company's data is kept separate.
- Our staff access Customer Data only when needed to provide support or keep the Service secure, under confidentiality.
- Service providers who help us run the Service: our hosting provider () and our payment processor (for billing data only). They are bound to protect the data.
- Authorities, only when required by law.
We do not sell personal data or share it for advertising.
5. Where it is stored
Data is stored on servers operated by . Data may be processed outside India only where permitted by Indian law.
6. How long we keep it
- Activity data (apps, websites, active/idle time) and clock events are deleted automatically after days.
- When an employer deletes an employee, all of that employee's data is deleted immediately.
- When an employer deletes its company account, all its data is deleted immediately from the live system and from backups within 30 days.
- Server security logs are kept for at least one year, as required by law, and then deleted.
7. Security
Encrypted connections (HTTPS), hashed passwords, per-company data separation, device-specific access keys for trackers, restricted administrative access and regular backups. No system is perfectly secure. If a personal data breach occurs, we will inform affected employers without undue delay and support them in notifying the Data Protection Board of India and affected individuals, as required by law.
8. Your rights
Under the Digital Personal Data Protection Act, 2023, you may ask for a summary of your personal data and how it is processed, and ask to correct, complete, update or erase it. You can also raise a grievance and nominate another person to exercise your rights. Employees should first contact their employer, who controls their data. We will help employers respond. We respond to requests sent to us within 30 days.
9. Children
The Service is not intended for anyone under 18. Employers must not use it to monitor minors.
10. Grievance Officer and contact
Email:
,
If you are not satisfied with our response, you may complain to the Data Protection Board of India.
11. Changes
We will post any changes here with a new effective date, and notify customers of material changes by email or in the dashboard.
Data Processing Agreement
This Data Processing Agreement ("DPA") is between the Customer (the employer, "Data Fiduciary") and ("Processor"). It applies to personal data of the Customer's employees and workers processed by the Processor through .
1. Details of processing
| Subject matter | Provision of the attendance and productivity service |
|---|---|
| Duration | For the term of the Customer's account, plus deletion periods in section 7 |
| Purpose | Recording and reporting attendance, active/idle time and application/website-domain usage for the Customer's employment purposes |
| Data principals | Customer's employees, contractors and authorised workers (aged 18+) |
| Personal data | Name, department, optional email, device name, consent timestamp, clock events, application names, optional window titles, website domains, active/idle state |
| Excluded data | Screenshots, keystrokes, message contents, passwords, biometric, audio/video, location |
2. Processor obligations
- Process personal data only on the Customer's documented instructions, which are these Terms, this DPA and the Customer's settings in the Service, unless required by law.
- Ensure that people authorised to process the data are bound by confidentiality.
- Implement reasonable security safeguards appropriate to the risk, including: encryption in transit (HTTPS); salted password hashing; logical separation of each Customer's data; per-device access tokens; access restricted to authorised personnel; backups; and logging of access for at least one year.
- Not sell the data or use it for any purpose other than providing the Service.
- Notify the Customer without undue delay, and in any case within 48 hours of becoming aware of a personal data breach affecting Customer Data. Provide the information reasonably needed for the Customer's notices to the Data Protection Board and affected individuals.
- Assist the Customer, taking into account the nature of the processing, in responding to data principal requests and grievances.
- Make available information reasonably necessary to show compliance with this DPA, on reasonable written request.
3. Sub-processors
The Customer authorises the following sub-processors. We will give notice of any new sub-processor, and the Customer may object on reasonable data-protection grounds.
| Sub-processor | Purpose |
|---|---|
| Hosting of the application and database | |
| Payment processor (e.g. Razorpay) | Billing of the Customer (no employee data) |
4. Customer obligations
- Give employees clear written notice before tracking begins (see the template) and ensure a valid legal basis for the processing.
- Use the Service only on organisation-provided devices during working time, and not for persons under 18.
- Configure the Service in line with data minimisation. For example, turn off window titles if they are not needed.
- Handle data principal requests as data fiduciary.
5. International transfers
Personal data is transferred outside India only where permitted under applicable law.
6. Liability
Liability under this DPA is subject to the limitations in the Terms of Service.
7. Return and deletion
Activity data is deleted automatically after days. When the account ends, the Customer may export reports before deletion. Customer Data is deleted from the live system immediately on account deletion, and from backups within 30 days, unless retention is required by law.
Refund & Cancellation Policy
- Free trial: every new account gets a free trial of days. You are not charged unless you choose a paid plan.
- Monthly plans: billed in advance and can be cancelled at any time. Cancellation takes effect at the end of the current paid month. We do not refund partial months.
- Annual plans: you can cancel within 7 days of payment for a full refund. After 7 days, annual fees are non-refundable, but the plan stays active until the end of the paid year.
- Removing seats: takes effect from your next billing period.
- Duplicate or incorrect charges: refunded in full once verified.
- How to cancel or request a refund: email from your account email with your company name. Approved refunds are made to the original payment method within 7–10 business days.
- This is a digital service. There is no physical delivery or shipping.
Employee Monitoring Notice
[Company name] ("the Company") uses on Company-provided computers to record attendance and work activity. This notice explains what is recorded and your rights.
What is recorded, and when
Only while you are clocked in in the app:
- Your clock-in, break and clock-out times
- The name of the application you are using (for example Excel or Chrome) [and the window title, e.g. a document name — delete if not enabled]
- The website name you are on (for example youtube.com), not the full address or page content
- Whether your computer is active or idle, based only on whether the keyboard or mouse is used
What is never recorded
Screenshots, screen recordings, what you type, passwords, messages, emails, files, webcam, microphone, location, or anything while you are clocked out or on a break.
Why
Attendance and payroll, understanding workload and productivity, and protecting Company systems. [Add or remove purposes as relevant.]
Who can see it
[Names or roles, e.g. the Director and HR Manager]. The data is hosted by the provider of , who processes it only on the Company's instructions.
How long it is kept
Activity data is deleted automatically after days, or earlier if the Company deletes it.
Your rights
You can see the tracking status in the app at all times. You may ask the Company for a summary of your data, ask for corrections, raise a concern, or ask to have your data erased where the law allows. Contact [HR contact name, email]. Monitoring data will not be the sole basis for any disciplinary decision. You will be given a chance to explain.
Acknowledgement
I have read and understood this notice. I understand that activity is recorded as described above only while I am clocked in on a Company computer.
Contact us
Email:
Grievance Officer: ()
We reply to support questions within 2 business days and to data protection requests within 30 days.